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Louisville Switching Blog

Dealer Spotlight: Ottawa

Posted by Donald Robinson

Jan 9, 2015 1:50:00 PM

Kalmar Ottawa terminal tractors have been considered the "gold standard" in trailer moving solutions for warehouse and distribution operations, ports, and rail terminals in North America since 1958. Esteemed for their excellent durability, operator comfort, service ease and latest generation engines, choosing to partner with Kalmar Ottawa was an easy choice for Louisville Switching.

Ask Chuck: Ottawa Curb Weight

Posted by Donald Robinson

Jun 11, 2014 4:34:00 PM

Customers are asking and Louisville Switching Service Manager Chuck Duggins is answering. Since countless questions come our way on a daily basis regarding all things Ottawa, Chuck has agreed to answer them in our blog series, "Ask Chuck." 

Ask Chuck Blog Series: Can I Use Off-Road Diesel in My Ottawa?

Posted by Donald Robinson

Mar 12, 2014 5:49:00 PM

The resident "answer man" at Louisville Switching receives numerous questions every day about the functioning and inner workings of Ottawa Yard Trucks. Since Louisville Switching is your source for all things Ottawa, we started a blog series entitled, "Ask Chuck," to help answer some of the most commonly asked Ottawa questions. If you missed our last Ask Chuck blog by our Louisville Switching Service Manager, you can read it here

Download the Ottawa/Kalmar Owner's Manual

Posted by Donald Robinson

Oct 30, 2013 1:48:00 PM

New Call-to-ActionBuilt specifically for moving trailers around in yards for short distances, the Ottawa "purpose built truck" is best known for its maneuverability, time saving capability and potential to reduce exposure to workman's compensation injuries.

Ask Chuck—He Has All of Your Ottawa Truck Answers

Posted by Donald Robinson

Oct 16, 2013 4:47:00 PM

Louisville Switching is your source for all things Ottawa. When your Ottawa Yard Truck suddenly needs a pneu quick release valve, our parts department has you covered. When you need an Ottawa Yard Truck to facilitate your next job, our leasing and sales department will have you off and running in no time. So now, when you have a question about your Ottawa, just ask Chuck.

Louisville Switching Becomes OEM Kalmar/Ottawa Dealer

Posted by Donald Robinson

Oct 9, 2013 5:16:00 PM

Louisville Switching is now the proud owner of a new title: OEM Kalmar/Ottawa Dealer. Although the lengthy due diligence process and extensive inspection by Ottawa brings great honor for Louisville Switching, it won't result in a huge change for customers.

"We were already operating pretty much like an Ottawa dealer for our customers, but instead of being engaged to Ottawa, now we're married to Ottawa," says Louisville Switching President Don Robinson

What to Expect from Louisville Switching at the 2013 Mid America Truck Show

Posted by Donald Robinson

Mar 14, 2013 12:56:00 PM

The Mid America Truck Show 2013 is shaping up to be spectacular this year. This is our 13th year in a row participating in the Truck Show! We will be manning the Kalmar/Ottawa booths with another dealer and also some OEM personnel. 

So That is What We Are Supposed To Do

Posted by Donald Robinson

Jun 18, 2012 12:36:00 PM

On a recent business trip to the deep south, I had a moment of clarity that I would like to share with you. My friend, Chris, and I were in a southern town and we had stopped for lunch at a chain restaurant. This was a medium-priced sit-down restaurant. It is a chain that is actively seeking to climb the scale of propriety. The food is good and the atmosphere is constantly improving. Most of the patrons are attired in business casual or better. We were seated by the hostess and were perusing the menu. A man sitting in a nearby booth was carrying on a conversation in a voice slightly louder than would have been expected for the atmosphere. The conversation was not disturbing. It was completely normal and included some questions, some chuckling and normal banter for a two-way conversation.

After some time, Chris remarked that no one was in the booth with this man. Then we decided that he must be talking on a Bluetooth device. Although he appeared to be some disheveled and maybe not dressed as well as the other patrons, he just had to be on a Bluetooth. That was the only logical explanation.

The conversation continued for a while. He finished his meal. The waitress brought his ticket to his booth. He got up to leave and walked past our table. There was no Bluetooth. There was no cell phone. There was no companion. In fact, he looked quite homeless. My curiosity was piqued and I wanted to know more. When our waitress returned to replenish our iced tea, I inquired about this man. She told us that his name was Eddie and he was homeless. He came into the restaurant every day and the restaurant fed him. He was always presented with a bill and he would always “approve” the charges. The waitress would then receive the bill back from Eddie. They would wish each other well and their business was completed for the day.

Chris and I mused to each other about how this could be. There was no local agency directing this scenario. There was no state official collecting taxes to make this happen. No politician had introduced legislation to make a law that required the restaurant to feed Eddie. No federal agency was collecting your tax dollars to be diluted through bureaucracy after bureaucracy. Fifteen forms filled out in triplicate with stamps of approval were not needed to make this happen. No judge had ordered this to be happening.

This was amazingly simple. The man was hungry. The restaurant fed him because they wanted to do that. Voila!!! That restaurant did what they wanted to do because they wanted to do it. They didn’t do this for publicity. They didn’t do this for adoration. They just quietly went about the business of helping someone and we would have never known this if we hadn’t been so nosy. The man didn’t complain about the portions being too small. He didn’t ask to bring all of his friends with him. He didn’t demand more than he received. The man was hungry. The restaurant gave him some food. He ate. He bid them farewell until tomorrow. He left.

This all seems so simple and yet we have made such a gigantic mess of trying to help people. We don’t need more plans, or more czars or more laws. We just need to remember how a restaurant in the south goes about helping someone with exactly what they need at the time they need it.

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