Jun 4, 2014 2:24:00 PM
Ottawa switching trucks have been the "gold standard" in yard tractors since 1958. Highly recognized for their excellent durability, operator comfort, service ease, and clean engine technology, the Kalmar Ottawa brand has produced more than twice the volume of all North America terminal tractor competitors combined.
Mar 5, 2014 5:42:00 PM
Real life experiences often change the way we approach life. They can also change the way we approach our business. I recently discovered that something as simple as unnoticed generosity can happen without many rules and not a lot of fanfare. While we posted this story on our blog several months ago, for me this is worth mentioning again.
Dec 11, 2013 4:53:00 PM
The answer man is at it again. Louisville Switching Service Manager Chuck Duggins is back to answer one of the most commonly asked Ottawa questions. Since countless questions come in on a daily basis regarding all things Ottawa, Chuck has agreed to answer them in our series, “Ask Chuck.” If you missed our last Ask Chuck blog, you can read it here.This week's Ottawa Yard Truck Question is:
Nov 13, 2013 6:04:00 PM
Chuck Duggins is the Louisville Switching Service Manager. He's our resident "answer man." Countless questions flow in every day about the functioning and facts of Ottawa trucks. Since Louisville Switching is your source for all things Ottawa, we started a blog series entitled, "Ask Chuck" to help answer some of the most commonly asked Ottawa questions. If you missed our last Ask Chuck blog, you can read it here.
Aug 21, 2012 1:33:00 PM
Chris Troutt is a great guy! He is talented, service oriented, and would give you the shirt off his back. He would also give you a hat if you needed one. Chris never intended to collect so many hats, it just kind of happened. With his job, Chris is regularly meeting with new companies that can benefit from Louisville Switching’s Ottawa Switchers. When Chris has shared the amazing benefits of an Ottawa Switcher with new companies, it happens. Somehow, some way, Chris usually walks away with a hat. He doesn’t ask for them, he is like a hat magnet.
When you walk into Chris’ office and look up at his file cabinet, you cannot help but notice the rows and stacks of hats. The count was at 35 last we checked. There is every color you can imagine and every logo too. Occasionally one of the crew will pass by and tell Chris that their hat got lost or it is just worn out and Chris just says, “pick one out,” and points to the top of his file cabinet.
Chris jokes that he would give a hat to everyone who buys or leases an Ottawa Switcher. In truth, he knows Ottawa is the best in the business and our customers will thank him eternally for introducing them to the Ottawa brand. One of the frequent compliments Chris receives is when he pulls an Ottawa Switcher to demo for a new company and there is a little resistance from the drivers. When Chris goes to leave with the switcher the drivers demand that Chris leave it there. With a minimum of 3 to 1 ratio over a standard semi-truck, the Ottawa Switcher will dramatically improve your time-efficiency and save you money. You may even get a hat out of it.
Jun 18, 2012 12:36:00 PM
On a recent business trip to the deep south, I had a moment of clarity that I would like to share with you. My friend, Chris, and I were in a southern town and we had stopped for lunch at a chain restaurant. This was a medium-priced sit-down restaurant. It is a chain that is actively seeking to climb the scale of propriety. The food is good and the atmosphere is constantly improving. Most of the patrons are attired in business casual or better. We were seated by the hostess and were perusing the menu. A man sitting in a nearby booth was carrying on a conversation in a voice slightly louder than would have been expected for the atmosphere. The conversation was not disturbing. It was completely normal and included some questions, some chuckling and normal banter for a two-way conversation.
After some time, Chris remarked that no one was in the booth with this man. Then we decided that he must be talking on a Bluetooth device. Although he appeared to be some disheveled and maybe not dressed as well as the other patrons, he just had to be on a Bluetooth. That was the only logical explanation.
The conversation continued for a while. He finished his meal. The waitress brought his ticket to his booth. He got up to leave and walked past our table. There was no Bluetooth. There was no cell phone. There was no companion. In fact, he looked quite homeless. My curiosity was piqued and I wanted to know more. When our waitress returned to replenish our iced tea, I inquired about this man. She told us that his name was Eddie and he was homeless. He came into the restaurant every day and the restaurant fed him. He was always presented with a bill and he would always “approve” the charges. The waitress would then receive the bill back from Eddie. They would wish each other well and their business was completed for the day.
Chris and I mused to each other about how this could be. There was no local agency directing this scenario. There was no state official collecting taxes to make this happen. No politician had introduced legislation to make a law that required the restaurant to feed Eddie. No federal agency was collecting your tax dollars to be diluted through bureaucracy after bureaucracy. Fifteen forms filled out in triplicate with stamps of approval were not needed to make this happen. No judge had ordered this to be happening.
This was amazingly simple. The man was hungry. The restaurant fed him because they wanted to do that. Voila!!! That restaurant did what they wanted to do because they wanted to do it. They didn’t do this for publicity. They didn’t do this for adoration. They just quietly went about the business of helping someone and we would have never known this if we hadn’t been so nosy. The man didn’t complain about the portions being too small. He didn’t ask to bring all of his friends with him. He didn’t demand more than he received. The man was hungry. The restaurant gave him some food. He ate. He bid them farewell until tomorrow. He left.
This all seems so simple and yet we have made such a gigantic mess of trying to help people. We don’t need more plans, or more czars or more laws. We just need to remember how a restaurant in the south goes about helping someone with exactly what they need at the time they need it.
Jun 23, 2010 1:37:00 PM
We told you a few months back about the Invincible Ottawa(It’s able to leap tall buildings in a single bound ). After purchasing the Invincible Ottawa you’ll never need another spotter truck for your business. The helicopter blades on the Invincible Ottawa work great for those tough to reach jobs like mountain tops. The Invincible Ottawa also comes with hover craft functionality. Have a job halfway down the Mississippi? No problem. The dozer tracks and ice chains make any surface negotiable. Thinking about expanding business into the Artic or the Sahara, think no more. No climate is too tough as our Invincible Ottawa comes with a complete HVAC system on the back. Heat Pump and Geo Thermal controls make it easy to take your Ottawa from one end of the globe to the other.