Jun 25, 2013 3:01:00 PM
In the short video below, our Inside Sales Manager Butch Troutt explains how fast we're able to ship parts to customers all around the United States. As Butch explains, Fleetguard Filters can be shipped the same day to most states, even Alaska.
Jun 4, 2013 2:13:00 PM
In the video below, Chris Troutt explains how Ottawa mounts its transmissions vs. how the competition mounts transmissions.
With Ottawa's new iPad app, Louisville Switching is able to see a direct comparison between what Ottawa offers and what competitors offer. One example of this is the transmission. The transmissions on the Ottawa Yard Truck are built on a shock absorber, so when the truck is going through bumpy terrain, the transmission is not taking a direct impact or beating on the frame.
May 31, 2013 2:29:00 PM
The hydraulic system is powered by a power take off (PTO) which is bolted on the side of the transmission and is ran off the gears inside the transmission. The PTO has a hydraulic pump bolted to it with a shaft that has splines that fit into the PTO. This pumps fluid throughout the system and to the hydraulic valve.
Jul 19, 2012 11:24:00 AM
Business journals cross my desk every day. Business advisors proffer their opinions daily in emails, ezines, and blog articles on how to run your business. Everyone has an opinion on what you should and shouldn’t do to run a successful business. There are many wonderful ideas out there to make you think about your business philosophy. I love to read all of these sources and consider most to be of some value. Most of these ideas gradually migrate to somewhere in the back of my mind. They remain there until nudged out of hibernation by some real life experience. As is normal though, a visual image leaves a deeper impression than does a fleeting read of an article. I recently met a man who exemplifies most of what I have read about how to interface with your customer. He didn’t write an article about customer service. He didn’t offer his opinion about customer service. He just simply gave customer service that most companies only dream of. Please meet Dennis Womack. He is the Owner and Operator of Big D’s Grill Cleaning Service and this is our encounter with Big D’s.