Jan 30, 2013 3:36:00 PM
We got a call from a long time client of ours that had switched to another company for preventative maintenance on their yard trucks. The other service provider made the same promises we make, except they charged less. The other service provider didn't deliver. One of the items our client had been paying this other company for was a monthly air filter replacement. They were paying $90 a month just for the filter replacement. We were called in six months after this other company was hired to replace us, and when we went to change the air filter noticed it actually hadn't been changed in quite a while. When we change air filters, we note the engine hour meter reading when the filter is changed and then we monitor the accumulated hours on the engine and track it in Chuck's "Truck Book." The date that was on the filter had been placed there by the other service provider and it was 7 months old, even though they had been charging for a new filter every month.
When that client came back and asked us to pick up where we left off, they also told us they totaled all the repairs they had to make and said, "We pay a little more for maintenance with Louisville Switching but we always save money in the long run." It's just like spending hours every year waxing your hot rod. The paint job will last ten times longer.
At Louisville Switching we never cut corners and we always deliver on our commitments. Our maintenance program has an emphasis on "preventative." Our routine maintenance for your yard trucks will save you money and reduce repairs, it's a fact. A big thank you to all of our clients and we hope to bring many more of you on in the future.
Jan 16, 2013 3:40:00 PM
Most times, Louisville Switching can repair your yard truck right onsite. Save yourself the down time and the expense of the tow. With our mobile repair vehicles, we have most every tool we need to handle even the toughest jobs. We have cranes, mobile welding equipment, and much more. Our mechanics are Cummins and Ottawa certified. Never take your yard truck to a shop that doesn't specialize in yard trucks. We can't tell you how often those shops call us because they are stuck and Louisville Switching is the expert.
Dec 19, 2012 3:16:00 PM
We had a call from an Ottawa owner not too long ago who was having an issue with his transmission. Chuck asked him if he had checked the transmission fluid. He replied that he was looking at the tank and it was full. Chuck explained to him that the tank he was looking at was a part of the hydraulic system and filled with hydraulic fluid and was completely independent of the transmission. We did not have any further conversations with the caller and so we are pretty sure that the addition of some transmission fluid fixed the problem.
Dec 14, 2012 1:15:00 PM
We recently decided to add a new section to our website called "Ask Chuck." Chuck Duggins has been with Louisville Switching for 16 years and is highly respected in the world of yard trucks. This new section of the website will be dedicated to your questions and will be full of answers to the most common inquiries we receive about yard truck repair, ottawa yard trucks, and yard truck parts. We should have "Ask Chuck" up for you to start reviewing in January.
Nov 8, 2012 2:35:00 PM
Nov 7, 2012 3:09:00 PM
In the video below, Louisville Switching's Chris Troutt sits down to talk about some of his experiences with Ottawa Yard Truck drivers.
Nov 1, 2012 3:00:00 PM
Recently Chris Troutt was in Georgia and was speaking to a driver who didn't know who Chris was. Chris wasn't wearing a company shirt, logos, or anything else that would identify him as being an employee at Louisville Switching.
Chris noticed the client had a newly-leased competitor brand yard truck. When Chris asked the driver what he thought about the competitor yard truck, he said, "I'd take an old Ottawa any day over this." It doesn't get any more honest than that.
No one knows the vehicles better than the drivers. They are the ones with thousands of hours of trailer spotting under their belts. When the drivers say they would rather have an old Ottawa yard truck over a brand new competitor yard truck, that confirms what we've always known. Ottawa yard trucks are the best yard truck in the business and they will always outperform, outlast, and be the standard for the industry. Ask the drivers, they know!
Oct 25, 2012 9:32:00 AM
What do Sprinter Vans and yard trucks have in common? Louisville Switching is what they have in common. Recently, one of our clients approached us and asked if we would consider finding them a Sprinter Van. We were honored that they thought so highly of us and trusted us to locate and ready a Sprinter for them.