We recently had a client call who had requested some help. They tried "saving" some money by having another shop service their yard truck. To this point they had already spent $1500 and the truck had been down for two weeks. The customer asked if we could take a look at it. We agreed and sent Gordon, one of our mechanics, over to service the truck. Within one hour Gordon had the yard truck running good as new.
That client now understands that Louisville Switching is the yard truck authority. At some point or another in an effort to save money, we have all gone the cheap route. What you get in the end is the cheap route. It often costs you more in the long run when it should have been done right the first time.
That client now understands that they are getting expert care when they have their yard truck fleet serviced by Louisville Switching. We do not pay our mechanics commissions. Commission promotes unethical behavior. We never "over-diagnose." We have a long list of clients who are pleasantly surprised to find out what they assumed would be an expensive repair has been little more than a fluid top off. We have built Louisville Switching on the golden rule and will always look for ways to improve and be transparent about our core values.
When you are considering saving some money by taking your yard truck to another shop, remember that we do most services with our mobile repair trucks and can service your trucks on-site and get you up and running faster. We are experts on yard trucks. That's why when other shops are scratching their heads on yard truck repairs, they call Louisville Switching.
Topics: Yard Truck
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DBA Louisville Switching Truck Sales
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