We finally bought another service truck! After a long and hard search, we decided to purchase a partially refurbished 1996 model. We did most of the fine-tuning in our shop with our team. Since a big part of our business is buying and refurbishing used Ottawa and Kalmar trucks to lease or sell to our customers, we thought, why not use the same process to find our service truck? When we started the search, we knew we needed a truck that had a mounted crane and would be able to lift heavy parts in the field. This can lead to less down time and less cost in transporting a truck back to our bay for service. This truck has proven to serve those needs well and it’s made our service tech, Gordon very happy. That’s important to us.

This purchase is good news for our customers. It means we have another truck in line, ready for your call. Your after-hours calls, even at 3 a.m., go directly to our service technicians. Our service guys drive the service trucks home every night which eliminates the extra time it would take to pick up the trucks at the shop. Our customer service is our lifeblood. We’re doing everything we can to make it top notch.

Take a look at our new service truck and tell us what you think!