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Louisville Switching Blog

The Many Benefits of Refurbishing Your Ottawa Truck

Posted by Donald Robinson

Sep 8, 2017 6:07:39 PM

We have recently expanded our Ottawa truck refurbishment capabilities because of increased demand. After all of the loading, lifting, and heavy usage, your truck may show signs of age and will eventually need parts to be replaced. If your yard truck needs attention, these are all of the reasons you should refurbish instead of buying new. 

Exploring the Continued Versatility of the CYT-30

Posted by Donald Robinson

May 14, 2014 1:58:00 PM

As the original manufacturer and world leader in terminal tractors offering the most comprehensive range of models for warehouse and distribution operations, ports and rail terminals, Kalmar Ottawa was the first to offer machines with an automatic transmission, a rear door entry, integral air conditioning units, power cab tilt, and ABS brake system.

Video: Ottawa Yard Truck Transmissions Mounted on Shock Absorbers

Posted by Donald Robinson

Jun 4, 2013 2:13:00 PM

In the video below, Chris Troutt explains how Ottawa mounts its transmissions vs. how the competition mounts transmissions. 

With Ottawa's new iPad app, Louisville Switching is able to see a direct comparison between what Ottawa offers and what competitors offer. One example of this is the transmission. The transmissions on the Ottawa Yard Truck are built on a shock absorber, so when the truck is going through bumpy terrain, the transmission is not taking a direct impact or beating on the frame. 

The Ottawa Yard Truck Skycab

Posted by Donald Robinson

Apr 2, 2013 3:10:00 PM

We had a great time at this year's Mid-America Truck Show in Louisville, Kentucky. We had two Ottawa Yard Trucks on display. One yard truck was a tandem axle with a standard cab, and the other was a single axle with the new Skycab. This was well received for several reasons. When drivers enter and exit the cab they often have to duck in and out, depending on their height. With the new Skycab feature they can stand upright without their head touching the ceiling. This new feature will save the backs of spotters who are making dozens of switches a day. Chris Troutt said, "If you are 6 foot tall you may need to duck a little bit, but it is the perfect height for the average height spotter." The floor to ceiling height is 69 inches so it makes it much more comfortable for the drivers to come in and out of their cabs.

Do You Need Your Ottawa Yard Truck Parts In A Hurry?

Posted by Donald Robinson

Feb 27, 2013 3:21:00 PM

Timing is often the most important thing when it comes to getting your yard truck parts. The quicker you get what you need, the faster you are getting your spotter trucks up and operational again. With the Louisville UPS hub just minutes from our office, we can ship just about any part you need "next day." If you are located within a two-hour distance from Louisville, it is common place for your parts to get to you the next day via UPS ground, so you are able to save even more money.  

How We Prepare Mechanics For Yard Truck Repairs An Hour Away

Posted by Donald Robinson

Jan 9, 2013 11:53:00 AM

The last thing we want when we send our mechanics great distances to help our clients is for them to get there and not have what they need. Our clients are crucial in answering our questions before we let our mobile repair vehicles leave the shop to service and repair their yard trucks. There may be one or more primary symptoms that reveal the main issues we need to look at, but we will ask more than just obvious questions. We want to know about your whole fleet so we can accomplish more for our clients than a single repair while we are there.

Tell Us How We Are Doing...It Could Get You $100 Gift Card

Posted by Donald Robinson

Nov 16, 2012 3:47:00 PM

We've been in the yard truck business for a long time and we are always telling people how important customer service is to us. We want to hear from you because that is where the proof is. We set up a service review page for all our customers. Everyone who gives us a review will be entered for the chance to win a $100 gift card to Carrabba's Italian Grill. 

"I'd Take an Old Ottawa over a New Competitor Yard Truck"

Posted by Donald Robinson

Nov 1, 2012 3:00:00 PM

Have you seen the show "Undercover Boss?" Basically, the CEO or President of a large organization goes undercover and is disguised so employees don't recognize him or her. The undercover boss then gets to work side-by-side with the employees and is able to obtain great, honest feedback from the workers.

Recently Chris Troutt was in Georgia and was speaking to a driver who didn't know who Chris was. Chris wasn't wearing a company shirt, logos, or anything else that would identify him as being an employee at Louisville Switching.

Chris noticed the client had a newly-leased competitor brand yard truck. When Chris asked the driver what he thought about the competitor yard truck, he said, "I'd take an old Ottawa any day over this." It doesn't get any more honest than that.

No one knows the vehicles better than the drivers. They are the ones with thousands of hours of trailer spotting under their belts. When the drivers say they would rather have an old Ottawa yard truck over a brand new competitor yard truck, that confirms what we've always known. Ottawa yard trucks are the best yard truck in the business and they will always outperform, outlast, and be the standard for the industry. Ask the drivers, they know!