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Louisville Switching Blog

Meet the Gas Grill Repairman Extraordinaire

Posted by Donald Robinson

Jul 19, 2012 11:24:00 AM

Business journals cross my desk every day. Business advisors proffer their opinions daily in emails, ezines, and blog articles on how to run your business. Everyone has an opinion on what you should and shouldn’t do to run a successful business. There are many wonderful ideas out there to make you think about your business philosophy. I love to read all of these sources and consider most to be of some value. Most of these ideas gradually migrate to somewhere in the back of my mind. They remain there until nudged out of hibernation by some real life experience. As is normal though, a visual image leaves a deeper impression than does a fleeting read of an article. I recently met a man who exemplifies most of what I have read about how to interface with your customer. He didn’t write an article about customer service. He didn’t offer his opinion about customer service. He just simply gave customer service that most companies only dream of. Please meet Dennis Womack. He is the Owner and Operator of Big D’s Grill Cleaning Service and this is our encounter with Big D’s.

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