Jun 18, 2012 12:36:00 PM
On a recent business trip to the deep south, I had a moment of clarity that I would like to share with you. My friend, Chris, and I were in a southern town and we had stopped for lunch at a chain restaurant. This was a medium-priced sit-down restaurant. It is a chain that is actively seeking to climb the scale of propriety. The food is good and the atmosphere is constantly improving. Most of the patrons are attired in business casual or better. We were seated by the hostess and were perusing the menu. A man sitting in a nearby booth was carrying on a conversation in a voice slightly louder than would have been expected for the atmosphere. The conversation was not disturbing. It was completely normal and included some questions, some chuckling and normal banter for a two-way conversation.
After some time, Chris remarked that no one was in the booth with this man. Then we decided that he must be talking on a Bluetooth device. Although he appeared to be some disheveled and maybe not dressed as well as the other patrons, he just had to be on a Bluetooth. That was the only logical explanation.
The conversation continued for a while. He finished his meal. The waitress brought his ticket to his booth. He got up to leave and walked past our table. There was no Bluetooth. There was no cell phone. There was no companion. In fact, he looked quite homeless. My curiosity was piqued and I wanted to know more. When our waitress returned to replenish our iced tea, I inquired about this man. She told us that his name was Eddie and he was homeless. He came into the restaurant every day and the restaurant fed him. He was always presented with a bill and he would always “approve” the charges. The waitress would then receive the bill back from Eddie. They would wish each other well and their business was completed for the day.
Chris and I mused to each other about how this could be. There was no local agency directing this scenario. There was no state official collecting taxes to make this happen. No politician had introduced legislation to make a law that required the restaurant to feed Eddie. No federal agency was collecting your tax dollars to be diluted through bureaucracy after bureaucracy. Fifteen forms filled out in triplicate with stamps of approval were not needed to make this happen. No judge had ordered this to be happening.
This was amazingly simple. The man was hungry. The restaurant fed him because they wanted to do that. Voila!!! That restaurant did what they wanted to do because they wanted to do it. They didn’t do this for publicity. They didn’t do this for adoration. They just quietly went about the business of helping someone and we would have never known this if we hadn’t been so nosy. The man didn’t complain about the portions being too small. He didn’t ask to bring all of his friends with him. He didn’t demand more than he received. The man was hungry. The restaurant gave him some food. He ate. He bid them farewell until tomorrow. He left.
This all seems so simple and yet we have made such a gigantic mess of trying to help people. We don’t need more plans, or more czars or more laws. We just need to remember how a restaurant in the south goes about helping someone with exactly what they need at the time they need it.
Apr 3, 2012 3:20:00 PM
The start of the new year for many people means beginning the long and dreaded process of hunting for a used vehicle. I don’t know one person who enjoys car or truck shopping. Visiting dealer after dealer, making deal after deal, and sometimes having to deal with haggling car salesmen all equal a huge headache.
You may begin to wonder if you’re getting the best deal, can trust the people you’re working with, whether the used car or truck you’re purchasing is in good condition and will last you a long time, and even if you’re getting the service you deserve.
We understand how frustrating that process can be. That’s why we’ve made it a priority here at Louisville Switching to make car buying something you can actually enjoy. We do internet sales with our customers, which means that we have thousands of vehicles for sale. The customer can tell us what they would like to purchase and we will search hundreds of dealers’ inventory to find that vehicle.
One thing that sets us apart from every other car dealership, is that we’re not out to make the biggest profit. In fact, we think treating our customers the right way is more important than making a sale. We’ll work with your budget and can even help you find exactly what you’re looking for.
Shopping for a used vehicle can be a pleasant experience. Contact us if you’d like to learn more or are ready to start searching for your next car or truck.